Rev Bras Enferm. 2025 Dec 8;78(5):e20250059. doi: 10.1590/0034-7167-2025-0059. eCollection 2025.
ABSTRACT
OBJECTIVES: to identify the determining factors and soft skills that interfere with the nursing team's care for people in cardiorespiratory arrest in the Family Health Strategy.
METHODS: exploratory and descriptive research, with a qualitative approach. Thirty-five nursing professionals from two Primary Health Care units in the Brazilian capital were interviewed between March and June 2023. A categorical thematic content analysis was carried out.
RESULTS: three categories emerged: 1. Knowledge and experience as determining factors in assisting people in cardiorespiratory arrest; 2. Macro and micro work processes in Primary Health Care: from users' arrival to advanced life support; 3. Soft skills.
FINAL CONSIDERATIONS: theoretical knowledge, experience and work processes in Primary Health Care are decisive. Soft skills include leadership and communication. Continuing education strategies adapted to Primary Health Care that value soft skills are recommended.
PMID:41370459 | DOI:10.1590/0034-7167-2025-0059